Read the following important information before upgrading the Splunk App for SOAR Export:

• Downgrading from release 2.6.22 or higher of the Splunk App for SOAR Export to release 2.5.23 or lower is not supported.
• When upgrading to this release of the Splunk App for SOAR Export from release 2.5.23 or earlier, it is best to upgrade to each intermediate version so that Splunk Phantom server configurations are properly converted and updated to newer formats. For example, to upgrade from release 2.5.23 to release 3.0.5, first upgrade to release 2.6.22 or 2.7.5, and then upgrade to release 3.0.5. Releases 2.6.22 and 2.7.5 both have the same server configuration, so you only need to upgrade to one of them.
• Before upgrading the Splunk App for SOAR Export, work with Splunk Support to backup your files by copying the $SPLUNK_HOME/etc/apps/phantom directory to another location that's not under $SPLUNK_HOME/etc/apps.

Submit a support request to the Splunk Cloud Platform team to assist you with upgrading the Splunk App for SOAR Export on Splunk Cloud Platform.

You must re-enter the credentials for alert action configurations after upgrading to this release of the Splunk App for SOAR Export.

1. Navigate to the Splunk App for SOAR Export.
2. Click on the Configurations tab.
3. Click and expand the Alert Action Configuration section.
4. Select Manage > Edit.
5. Enter the password for this configuration.
6. Click Save.