Step 6: Check to see whether the problem affects most business transactions

  1. On the Application Dashboard, look at theBusiness Transaction Healthpane on the right side of the screen.
  2. Is the bar representing Business Transaction Health is primarily yellow or red? Yes or No?
    • If No – Then:
    • i. Click Business Transactions in the left navigation pane.

      ii. Sort by Health, Transaction Score or other column headings to find the business transaction that is experiencing issues.

      iii. Double-click the problematic business transaction to see its dashboard, then use the tabs to diagnose the problem.

You have isolated the problem.