Configure business workflow rules

Learn how to what business workflow rules in Splunk APM are and how to configure them.

Attention:

Alpha features described in this document are provided by Splunk to you "as is" without any warranties, maintenance and support, or service-level commitments. Splunk makes this alpha feature available in its sole discretion and may discontinue it at any time. These documents are not yet publicly available and we ask that you keep such information confidential. Use of alpha features is subject to the Splunk Pre-Release Agreement for Hosted Services.

Use the following links to navigate between the pages in this alpha release:
Note: This feature is only available in the Enterprise version.
Use business workflow rules to group related traces in a service as a business workflow.

You can configure the following types of business workflow rules:

  • Global tag rule: Creates business workflows with traces that contain spans with a specified global tag value. You can also specify the environments that you want the rule to apply to. The business workflow name will be the specified tag value.

  • Service rule: Creates business workflows with traces that include a specified service. You can also specify the endpoints, environments, and root spans that you want the rule to apply to. The business workflow name can be set to the service:endpoint syntax using the service and endpoint name from the matched service span, the value of a specified tag from the matched service span, or a custom name.

Note:

For information about rule configuration behavior and limits, see Business workflow rule configuration behavior and limits.

Splunk APM includes one default system-generated rule that can be turned off. For more information, see About the default business workflow rule.

Prerequisites

Learn about the prerequisites to configure a business workflow rule.

To configure a business workflow rule, you must meet the following requirements:

(Optional) If you want to configure business workflow rules based on endpoint groups, you can first create operation and endpoint rules to group related instances. You can use the newly grouped instances when you configure business workflow rules. For more information, see Create operation and endpoint rules to group related instances.

View the business workflows generated by a rule

Learn how to view the business workflows generated by a rule in Splunk APM.

Complete the following steps to view the business workflows generated by a rule.
  1. From the Splunk Observability Cloud main menu, select Settings.
  2. Select APM Business Workflow configuration.
  3. Edit the business workflow.
  4. Select the Business workflows tab. This tab displays the business workflows generated by the rule that were active in the past hour. To filter the list, enter a business workflow name in the search bar.