Analyze business workflow performance with the business workflow view

Learn how to use the business workflow view in Splunk APM to analyze business workflow performance.

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After you configure business workflow rules, you can use the business workflow view to monitor the performance of business operations and troubleshoot issues with the services in your application environment that deliver your business operations.

The business workflow view can help you answer questions such as:

  • Is my business workflow performing as expected, or is there an atypical amount of errors or high latency?

  • What services are involved in my business workflow?

  • How does the performance of individual services contribute to the overall performance of the workflow?

  • How can I directly access traces and call graphs related to my business workflow?

For instructions on how to access the business workflow view, see Access the business workflow view.

Filter data based on environment

Learn how to filter data based on environment in the business workflow view.

Select the Environment drop-down menu to filter the business workflow view to only display workflow data from a specified environment.

Navigate between business workflows

Learn how to navigate between business workflows in the business workflow view.

Select the Workflow drop-down menu to navigate to the business workflow view for another workflow.

Use the service map for an overview of service performance

Learn how to use the service map in the business workflow view for an overview of service performance.

The service map in the business workflow view visualizes the services that deliver the business workflow. In this service map, you can:

  • Select a service node once to overlay the data for that service on the Business workflow metrics charts. Use this functionality to compare the performance of the service against the performance of the entire business workflow.

  • Select a service node twice to navigate to the service view for that service.

Monitor business workflow performance

Learn how to use the business workflow view to monitor business workflow performance.

Use the Business workflow metrics charts to monitor the performance of your business workflow. This section displays request, error, and latency (RED) metrics.

Compare service and business workflow performance

Learn how to use the business workflow view to compare service and business workflow performance.

Select the Overlay service data drop-down menu and select a service to overlay the data for that service on the Business workflow metrics charts. Use this functionality to compare the performance of the service against the performance of the entire business workflow.

After you select a service, you can select Go to service view to navigate to the service view for that service.

Analyze service performance with Tag Spotlight

Learn how to use the business workflow view to analyze service performance with Tag Spotlight.

Use the Tag Spotlight tab to analyze the performance of the services operations that deliver the business workflow. For more information on using Tag Spotlight, see Analyze service performance with Tag Spotlight.

View traces associated with the business workflow

Learn how to use the business workflow view to view traces associated with the business workflow.

Use the Traces tab to view and monitor the traces that deliver the business workflow.

Select Switch to Trace Analyzer to perform deeper trace-level analysis. For more information on using Trace Analyzer, see Explore your traces using Trace Analyzer in Splunk APM.