About the default business workflow rule

Learn about the default business workflow rule in Splunk APM.

Splunk APM includes a default system-generated business workflow rule: all traces will be associated with business workflows that are identified by the initiating endpoints of those traces. You can’t edit the default rule, but you can turn it off.

When to use the default business workflow rule

Learn when to use the default business workflow rule in Splunk APM.

If the initiating endpoint of a trace is granular enough to capture meaningful business workflows, for example with API calls, then the default rule is useful because it groups related traces by their initiating endpoint, which is different from other initiating endpoints. To influence which business workflows are discovered by the default rule, you can create operation and endpoint rules to group related requests.

In systems where many traces have the same initiating endpoints, for example because there is a gateway in place, then you may want to extract the business workflow name from a service other than the initiating endpoint. In this case, you can create a business workflow rule that names the business workflow based on the service:endpoint or a specified tag value.

Turn off the default business workflow rule

Learn how to turn off the default business workflow rule in Splunk APM.

Complete the following steps to turn off the default business workflow rule.
  1. From the Splunk Observability Cloud main menu, select Settings.
  2. Select APM Business Workflow configuration.
  3. In the Business workflow rules table, locate the Default rule. Switch the Status toggle to Inactive.