A war room is a combination of interactive dashboard and notes, integrating a real-time custom dashboard with collaborative troubleshooting in a focused chat room. When troubleshooting an issue, you can add notes and data using a timeline that is visible to all war room participants immediately.

The virtual war room:

• Orients everyone to the same page by viewing the same real-time data.
• Keeps the focus on metrics that translate to the business value the application delivers.
• Fosters communication among a broad audience.

• Identifies resolution criteria and assigns ownership for resolution tasks.