Controller Tenant Overview and Administration

This page describes the features of the Splunk AppDynamics Controller Tenant UI, which is the primary interface you use to monitor, troubleshoot, and analyze your entire application landscape from backend infrastructure/servers to the end user's application.

Controller Tenant UI Overview

Supported Web Browsers

The Splunk AppDynamics Controller Tenant UI is an HTML5-based browser application that works best with the latest version of any modern browser.

The Controller Tenant UI supports the latest versions of these browsers:

  • Firefox
  • Google Chrome
  • Internet Explorer
  • Microsoft Edge
  • Safari
Note: Certain types of ad blockers can interfere with features in the Controller Tenant UI, we recommend disabling AdBlock during use to avoid issues loading particular screens.

Internationalization Support

The Controller and App Agents provide full internationalization support, with support for double- and triple-byte characters. This support provides the following abilities:

  • Controller UI users can enter double- or triple-byte characters into text fields in the UI.
  • The Controller can accept data that contains double- or triple-byte characters from instrumented applications.

General Navigation

As you start using the Controller Tenant UI, it is helpful to familiarize yourself with the most commonly-used elements that we reference frequently in this documentation.

The precise controls and features available to you depend on your user account permissions and product module licenses. For example, you can have additional controls in application monitoring screens with an Analytics license. See Manage Custom Roles for Splunk AppDynamics.

Controller Tenant UI elements include:

  • Left pane One—use to navigate the product and cross-product feature areas, such as Alert & Respond and Dashboard & Reports. You can click on any of the features to access sections specific to the product area.
  • Main MenuTwo— use to go back to main menu. The main menu gets displayed when you are viewing a specific product area. For example, when you click Applications > <Application name> > Details.
  • User SettingsThree— use the profile icon Profile icon to view your profile information, access pages where you can customize the UI environment, view your account information, or, configure administration settings (if permitted by your user role) such as adding user accounts, configuring authentication, and more. You can use the Actions section in the user profile to copy the URL of the page, set the page as default, and manage the credential vaults.
  • Time Range MenuFour—controls the time period for the metric data Splunk AppDynamics represents. See Time Ranges and Settings.
Note: You can view the tenants that you have access to only if the miniprofile.controller.enabled property is set to true in the admin.jsp page and if you log in using single-sign on.

Administration Settings Overview

You can use the Controller Tenant UI to create and administer users specific to that Tenant. Use the Account Management Portal for global user account administration and Controller Tenant license subscription assignments.

Attention: You must be a user with the Account Owner role to see Administration options.

Navigate to Settings Settings > Administration. The Controller Tenant Administration UI allows you to set up several Tenant-specific user options. If you have multiple accounts, you must configure each account individually for each Controller Tenant.

Users
Create and administer users.
API Clients
Create and use an API Client to provide secure access to the Tenant through REST API calls. See API Clients.
Groups
Create and use groups to assign and manage roles for users collectively.
Roles
Create and use roles to define user privileges in the Tenant UI.
Authentication Provider
Configure external authentication settings for the tenant user. See LDAP for SaaS Deploymentsor SAML for SaaS Deployments.
Integrations
Set up extension integrations to supplement Splunk AppDynamics capabilities. See Integration Modules.

Time Ranges and Settings

The Time Range menu is continuously available. Your selection determines the range of data the UI displays, except in the case of pages such as the Scalability Analysis, where other time contexts apply. When you choose a new time range, it remains the active range as you navigate to other pages.

You can select a default Standard time range or enter a Custom range. Custom time ranges can be set to terminate in the past, making them useful for analyzing trends over time.

To create a custom time range:

  1. Click Custom and select Create Custom Time Range.
  2. Enter a Name and optional Description.
  3. Enter your start and end date and time selections in the dialogues.
  4. Click Save.
  5. Optional: Select Share with Everyone to share the range with all the other users of the Tenant.
    To manage a custom time range:
    1. Click Custom and select Settings.
    2. Select a time range.
    3. Select to Add, Edit, Delete, or Copy.
    4. Click Apply Apply
       to save the changes and update the session.
    To enable 5 and 15-minute auto-refresh for a flow map:
    1. Select Standard.
    2. Select 5 or 15 minutes to display the Auto-refresh checkbox at the bottom of the list.
    3. Select the Auto-refresh checkbox to automatically refresh the data.

Share Views With Other Users

Troubleshooting an application issue is often a collaborative effort that may involve multiple users. You can share a particular view of the Controller Tenant UI with a shareable URL that retains the currently active time range. A time range that is relative to the current time, such as "last 15 minutes," displays as a fixed time range in the sharable URL.

To share a view:

  1. Select Settings Settings > Copy a link to this screen to the clipboard.
  2. Paste and share the URL.