Create a Business Journey Definition

To create a business journey definition:
  1. In the Controller UI, navigate to Analytics > Business Journeys.
    A list of existing Business Journeys (if any) displays.
  2. To define milestones, click + Add Milestone.
  3. Type a name.
  4. From the Type dropdown, select the source of the analytics data, such as Transactions, Logs, Browser Requests, and Mobile Requests.
  5. The Milestone Events section displays mandatory filters based on your selected data source. The fields vary based on your data source type. For Transactions, specify the Application, Tier, and Business Transaction for each milestone you intend to create. For Analytics, the tier represents a Java Virtual Machine (JVM) service, such as an authentication service, in your application environment. Business Transaction is the cross-tier processing path representing the request for a service provided by the application.
  6. You can optionally click + Add Criteria to add additional filters based on your data source type.
  7. You can define multiple milestone events of the same event type. Click + Add Event to create another milestone event.
  8. In the Extract Fields section, define your primary key field and name to specify which fields will be captured from the milestone event. You can click Auto Fit to auto-organize the milestone events or organize the events freely. Once you name the primary key, you can not change the name unless the definition is in the draft state. See Business Journey Life Cycle.The primary key field is not populated for subsequent milestones because the primary key might have different field names in the event type for different milestones.
    Note: Fields that are extracted by default in Business Journeys are not shown.
  9. You can save the Business Journey with either:
    • Save As Draft: saves the definition in draft form. No validation is performed and you can return to the definition to complete it at a later time.
    • Validate and Save: Performs necessary validation. Use this option when you have completed all milestones. The definition is saved, but is not enabled.
  10. In the Health Thresholds tab, you can specify the values that determine acceptable performance. SeeBusiness Journeys Health Thresholds to learn how the user experience value is calculated. When you finish creating the Business Journey definition, you are ready to enable it.
  11. Select the Business Journey from the list and click Enable. The option is greyed out until you select a valid draft Business Journey from the list. To enable a Business Journey, the state must be "Valid Draft".