Different users with different roles typically set up and use the various alert and respond features. Some permissions can be granted at the account level and some can be granted at the application or even the tier level.

Account Level Permissions

Alerting templates, Email templates, HTTP request templates, and Email/SMS configuration are account-level features. The scope for these features is the entire Splunk AppDynamics account and all the applications in that account. Users who have account-level roles that include the necessary permissions can create and manage account-level templates and configuration. These permissions belong to the predefined Account Owner role. The Account Owner can also create custom roles that include some of these permissions. For example, an account owner can create an email template manager role and assign that role to users, who can then create and modify email templates.

To create, manage, and configure these account-level features, you need the following permissions respectively:

• Configure Alerting Templates
• Configure Email Templates
• Configure HTTP Request Templates
• Configure Email / SMS

Application and Tier-Level Permissions

Policies, health rules, actions, and email digests are application-level or tier-level features. The scope of these features is the application or tier in which they were created. To create, manage, and configure these features, you need the following permissions respectively:

• Configure Policies: Create, edit or delete policies
• Configure Health Rules: Create, edit, or delete health rules
• Configure Actions: Create, edit, or delete actions on agent properties UI
• Configure Actions: Create, edit, or delete email digests