Set reminder notifications

Learn how to configure an alert to send multiple notifications at a certain interval.

Reminder notifications in a detector lets you send multiple notifications for active alerts over a defined period of time.

Configure reminder notifications

Follow these steps to configure reminder notifications:

  1. Open the detector you want to receive reminders for.

  2. Select the Send a reminder every option.

  3. Define an interval and a duration in minutes, hours, or days.

    • The interval and duration values must be between 5 minutes and 7 days, inclusive.

    • The duration value must be longer than or equal to the interval value.

For example, when you define your reminder notifications with a duration of 1 hour and an interval of 20 minutes, the detector sends a reminder every 20 minutes for the next hour.
Note: If you want to receive only one reminder notification, set the same value for the interval and duration.
If you're using Terraform to manage detectors, set reminder notifications by passing the reminder_notification argument. To learn more, see the Terraform documentation.
reminder_notification : {
	interval_ms: … ,
	timeout_ms: …
}

How reminders work for different types of integrations

Notifications in Splunk Observability Cloud fall into 4 groups based on the type of integrations the notifications are sent to. This categorization affects how reminder notifications behave.

Integration type

Examples

How reminders work

Communication platformSlack, TeamsEach reminder is sent as a new message or event, identical to the original notification except for any specified differentiation.
Event-based systemEventBridge
Incident management systemPagerDutyNotification request is unique for each incident ID. Reminders do not create a new incident but are processed as updates to the original incident.
Issue tracking systemServiceNow, Jira When you created the original notification, a ticket already exists to track the incident's status. Reminders are added as comments to the original ticket, ensuring that updates are logged without generating duplicate records.