Troubleshoot Call Graph Profiling
Troubleshoot and resolve common issues with Call Graph Profiling.
If you've completed the steps in Get data into Call Graph Profiling but don't see call graph data in Splunk APM, see the following topic.
Problem: Call graphs aren't visible
- Java, .NET
In asynchronous, event-driven environments, sampled traces may occasionally lack call stack data. This is expected behavior and typically occurs when the application is waiting for external operations such as:
Awaiting a remote service response over HTTP or gRPC.
Application logic executing entirely between sampling intervals.
During these periods, no user code is actively executing. If the snapshot profiler samples during such a gap, no stack is captured. As a result, even a successfully processed request may appear without call graph data.
This behavior reflects the limitations of sampling-based profiling and does not indicate a misconfiguration.
- Node.js
In asynchronous, event-driven environments, sampled traces may occasionally lack call stack data. This is expected behavior and typically occurs when the application is waiting for external operations such as:
Database queries
Upstream service responses
Timers (e.g.,
setTimeout,setInterval)
During these periods, no user code is actively executing. If the snapshot profiler samples during such a gap, no stack is captured. As a result, even a successfully processed request may appear without call graph data.
This behavior reflects the limitations of sampling-based profiling in non-blocking runtimes and does not indicate a misconfiguration.