Account Management Portal Overview

The Account Management Portal provides a secure online means for account administrators to manage users and account resources for each AppDynamics platform. Non-administrators can edit their profiles, review account details, and access the Splunk AppDynamics Community and certain features of our Splunk AppDynamics University.

Note: AppDynamics refers to a Tenant as the Controller in some code. They are considered one and the same in that context.

These functions are available according to your user type and role permissions:

Administrative
  • Account Overview—displays account summary information, Tenant access, and feature access tools based on your user type and role permissions.
  • Entitlements

    • License Management—provides Observability Platform tenant-based license and Controller Tenant-based subscription usage information for the current or specified usage cycle.

    • University Subscriptions—provides your current educational benefits, including AppDynamics University subscriptions, Instructor Day(s), and exam vouchers.
    • Professional Services—displays a list of services to help you plan deployments, configurations, workstreams, and other technical projects.
    • Support Contracts—displays a list of support entitlements associated with your account.
  • Access Management
    • User Management—allows user account administrative functions.
    • SAML Federation—provides the means to configure your basic SAML for single sign-on (SSO) capability.
    • Assign Tenant Roles—provides user role assignment options.
    • Service Principals—provides the means to view, edit, or create service principals for secure access to Observability Platform tenants and Controller Tenants.
  • Downloads—allows downloading Splunk AppDynamics software packages for SaaS Controller Tenants that are available for your account.
Non-Administrative
  • Profile—provides user profile options.
  • University—provides training information and learning tools.
  • Community—provides a discussion forum, knowledge base, and user community.
Warning: Use the Accounts Management Portal to fully deactivate or edit a user account for all Splunk AppDynamics components and Observability Platform tenants or Controller Tenants simultaneously. User account management through a Controller Tenant UI or an on-premises Controller affects permissions for that environment only.