For an email notification without a template, the contents of the email are automatically generated by the policy that triggers the action. The generated message contains a direct link to the Controller UI that details the triggering event, which is the place for the recipient to start troubleshooting the problem. You must provide the email addresses of the notification recipients. By default, all notifications are timestamps based on the time zone of your Controller. You can also change to a preferred time zone.

If you create an email notification without using a template, the recipients get following message:

When you configure a policy to start an email notification action that has not been created with a template, you can add an optional note to the email. This note is applied only when the action is invoked by the particular policy. By adding an optional note, you can customize email notifications for the policies that invoke them.